Royal Bank of Canada
Enterprise Digital Experience at Global Scale
Role: Chief Creative Officer, GlueIQ
Scope: Digital experience, product design, brand campaigns
Royal Bank of Canada is one of the largest financial institutions in North America, operating across multiple markets with demanding regulatory and brand standards. The engagement required deep fluency in both financial services UX and the precise execution standards of a global enterprise brand.
We led digital experience design and campaign development for RBC, operating across multiple touchpoints and delivering work that met both the business's strategic objectives and the high bar RBC sets for quality and compliance.
Some results:
Team delivered 50+ projects and 120+ deliverables against key strategies in calendar year 2023
Web usage up 22% YOY and Emails opened up 19% YOY
29mm impressions with advertising on LinkedIn through 3,140 ads created across 111 campaigns
70+ email deployments with 25,524 emails delivered
2021 Campaign
Aiden Product Promotional Video
RBCCM.com 2021 Site Redesign
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Various Other Designs 2022-2024
Campaign Report Book & Conference Signage
Roles & Activities
Advertising
Branding
Brand Positioning
Brand Strategy
Client Management
Creative Direction
Print Design
Social Media
Team Leadership
User Experience (UX)
User Research & Testing
Video Production
Visual Design